Responsible Gambling at SlapKong Casino

We take responsible gambling seriously. Our goal is to help you enjoy play while keeping control of your time and spend. This page explains the principles we follow, the tools available on your account, and practical steps to take if gambling stops being fun.

Player protection principles

We believe gambling should be safe, transparent and under the control of each player. We promote responsible play through clear account controls, staff training and easy access to support. We never encourage chasing losses and we act on suspected problem behaviour to protect players.

Activity-control tools

You can manage play directly from your account or by contacting our support team. Available tools include deposit limits, loss limits, wager limits, session time limits, reality checks and account breaks. These features are designed to be simple to set and adjust so you can keep play within your personal boundaries.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be applied immediately via your account settings or requested through live chat or email.

Loss and wager limits

Loss limits let you cap net losses over a chosen period. Wager limits limit how much you can stake per bet or session. Both are effective ways to avoid unintended overspend.

Time limits and session controls

Use session time limits and reality checks to monitor duration of play. You can set automatic reminders or force short time-outs when you need a break.

Self-exclusion and account breaks

If you need a longer break, you can request self-exclusion. Self-exclusion suspends account access for the period you choose and can include blocking from bonuses and marketing. Where available, we can also register accounts on external self-exclusion lists. Contact support to start the process.

Recognizing problem behaviour

Watch for signs such as betting more than you can afford, hiding activity, neglecting responsibilities, or chasing losses. If you notice these behaviours in yourself or someone close to you, take action early and reduce access to play.

Practical tips for staying in control

Set clear personal limits before you play, budget entertainment money only, use deposit and time limits, avoid gambling when upset or under the influence, and keep other payment methods separate. Regularly review your account activity to spot patterns.

Getting help and support

If you need assistance, contact our support team via live chat or email at [email protected]. Our team can guide you through limits, self-exclusion and available account options. For specialist help, seek local professional services or national health resources in your area. If you are unsure where to start, your healthcare provider can direct you to appropriate local support.