SlapKong Casino Privacy Policy

This Privacy Policy explains how SlapKong collects, uses, stores and protects personal information when you use our online casino and sportsbook services. We value your privacy and describe below the types of information we collect, how we use it, who we may share it with, and the choices you have about your data.

Types of data we collect

We collect information necessary to operate accounts, process payments and provide support. This includes personal data, technical data and transactional data.

Personal data

Personal data may include your name, email address, date of birth, residential address, phone number and identity documents where required for verification. Payment details used to fund your account are collected to process deposits and withdrawals.

Technical data

Technical data covers device information, IP address, browser type, operating system, cookie identifiers and basic location data. We use this data to maintain security and improve site performance.

Transactional data

Transactional data includes account activity such as deposits, bets, wagers, wins, losses and withdrawal requests. We retain transaction records to manage your account and to meet financial and compliance obligations.

How we use your information

We use collected data to create and manage your account, process payments, verify identity, prevent fraud, respond to support requests and comply with legal obligations. With your consent we may send account notices and promotional messages, and you can opt out of marketing at any time.

Data protection practices

We protect personal information using industry-standard technical and organisational measures, including encryption for data in transit and access controls for stored information. Access to personal data is limited to authorised staff on a need-to-know basis. While we strive to keep your data secure, no system is fully immune to risk, so please protect your account credentials.

Cookies and tracking technologies

We use cookies and similar tools to remember preferences, support login, analyse site usage and serve basic functionality. You can manage cookies through your browser settings and opt out of some tracking via your device or browser. Disabling certain cookies may affect site features.

Information sharing and third parties

We share data with third-party service providers that perform services on our behalf, such as payment processors, identity verification services, fraud prevention, hosting and analytics. These partners are contractually bound to protect your information and use it only for authorised purposes. We may disclose information when required by law or to protect our rights.

User rights

If you are a user in Canada you may have rights to access, correct or request deletion of your personal information, and to withdraw consent to certain uses. You can also request restriction of processing or object to certain uses where permitted by law.

Access, correction and deletion

You can review and update many account details by signing into your account. To request access, correction or deletion, contact our privacy team at [email protected]. We will verify requests to protect your information. Some data may be retained when necessary for legal, security or fraud-prevention reasons.

Privacy policy updates

We may update this Privacy Policy from time to time. When we make changes we will post the revised policy on our site. Please check this page regularly to stay informed about how we handle your information.